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Lewes, Delaware
Jim's Towing Service
May 30, 1997     Cape Gazette
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May 30, 1997

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42 - CAPE GAZETTE, Friday, May 30. June 5, 1997 Cape Region consulting firm thinks big about small business By Rosanne Pack The experience of running a small firm for 16 years gave Don Smith a taste of almost every as- pect of business from establishing a cash flow projection to develop- ing a profit sharing plan to dealing with employee discrimination claims. After moving to the Cape Re- gion, he decided to put his experi- ence to work helping other small busi- nesses. "When you run a business of between 10 and 20 em- ployees, there is no layering with man- SMITH agers that in- sulate the top management from the everyday issues," Smith said. "In my business, I dealt with just about everything at one time or another. "It was good experience for helping others who are starting a small business or have one that needs some direction or restruc- turing." Process Counseling Inc. (PCI), a small business consulting firm, is how Smith has chosen to use the skills accrued during more than 30 years of sales, marketing and management. PCI provides services such as developing a business plan and outlining orga- nizational procedures. Smith also will act as a liaison between client and attorney or bankers. "I find that many people who have special talents such as that of a carpenter or a chef, don't neces- sarily have skills to organize and run a business," Smith said. "They might be the best at what they do, but they don't have experience in developing a business plan, in set- ting up a cash flow projection. You have to be able to see the to- tal picture, even if you are the best at what you do." He gave the example of a re- gional general building contractor who went bankrupt because he had poor management skills. "He was good; he had sub-con- tractors who were good; but he had no management skills," Smith said. "I looked at what happened in his business, and began to talk to other people. It led me to see the big picture of small businesses that get started and struggle un- necessarily because they don't plan and they don't follow organi- zational procedures." He said he came up with six ar- eas of discipline that are the core" of what CPI offers. Initially, he said new or struggling business must develop a business plan. Such a plan is basically the blue- print for the operation of the com- pany which helps to define the vi- sion, goals and objectives of the business. Smith said it is key tool to se- curing funds from banks and in- vestors. A budget analysis is important to determine ongoing expenses and the level of income necessary to meet the daily financial needs. Another vital step is to project what the cash flow will be. "Too often, a new business owner will base their spending habits on the money in hand," Smith said. "They haven't ana- lyzed what is coming and going, and projected what their profit margin will be, what they will be able to spend or reinvest." .... Other key elements that PCI Continued on page 47 Dewey Continued from page 41 Beach in awhile, don't worry. Many of your favorite places are still there, although they may be at a different location. The new Rameos Develop- ment on Route 1 and New Orleans Street is the home of three exist- ing Dewey Beach eateries and a new retail establishment. Gary's Surf and Spray, a cafr- style eatery formerly located at the same site, has moved its oper- ation into the new building. Owner Gary Cannon said he's added a bar area and can accom- modate more inside diners in the new location. "It's going really well," he said. "People seem to like the new lay- out." Gary's Surf and Spray special- izes in turkey burgers and turkey cheesesteaks, as well as a myriad of vegetarian selections and din- ner entrres. The establishment al- so serves beer and wine. Colonel Mustard's Phabulous Phatburgers, a longtime mainstay of Dewey Beach, has also relocat- ed to the Rameos Development. Formerly located next to Dewey Beach Surf and Sport, the eatery is owned and operated by Colonel Mustard himself (James Reem- snyder). Currently in its third season, The Juice Joint is also located within the development. The es- tablishment is owned by Tom Holland. The Juice Joint is a natural foods restaurant which features freshly-prepared juices and smoothies as well as a variety of hot and cold sandwiches and breakfast items. Holland said the 1,000 square foot eatery includes a juice bar and two tables for din- ing. 24 Groove, a new retail shop, has also taken a spot within the Rameos Development. The store will sell an assortment of clothing and jewelry items. Jeremiah's will operate a caft- style eatery within its existing re- tail space on Route 1. The caf6 will feature soda and coffee bev- erages, cold sandwiches and ice cream. ESTATE SALE AT REHOBOTH BEACH CONVENTION CENTER (2 Prominent Estates from Wilmington, DE and Milford, DE) Antique Furniture, Glassware, China, Collectables Dolls, Estate Jewelry & Classic Autos SUNDAY, JUNE 1st 12:00 NOON RAIN OR SHINE AMONG THE HUNDREDS OF ITEMS TO BE OFFERED ITEM-BY-ITEM FOR THE HIGHEST DOLLAR! Exc. pine parson's bench, rare oak dining room set (4 leaves, includes table for 12, fancy oak sideboard, server and 10 chairs), 2 excellent Sarouk oriental carpets, mahogany bureaus, mah. bedroom sets, maple drop table with 6 chairs, antique scales, antique clocks, white pine desk & chair, miscell, early wicker, gilded mirror, French cawed 3/4 bed, lot old fishing tackle, executive upholstered furniture, mah. dropfront desk, miceU, hook rugs and carpets, pineapple lamps, crystal & cut glass, Empire tables, lot micell, hardback books, lot French porcelain, ornate porcelain lamps with shade, micell, pieces sterling, micell. RegaIDalton, micell, primitives including wooden tools & shovels, micell, sterling, micell, prints and oils, French mantle clock, set TVs, hall stand, mah. mirrors, mah. poster bed, pine tool box, 2 bronzes, Bentwood hat racks, handmade coverlets, large lot early estate jewelry, oak rockers, steamer trunks, old letters, military ware, military pins, I ESTATE JEWELRY: 24 PIECES ant. strong box, 6 pc. cherry bedroom set, mah. marbletop I washstand, enamel top kitchen table, set mah. nesting tables, LARGE LOT OF NEW FURNITURE FROM SPEC. HOME, ALL IN SUPER CONDITION GLASSWARE & CHINA BY NORITAKE, LIMOGE, BAVARIAN, ENGLISH, GERMAN & PORTUGUESE ITEMS FROM YACHT "GRILLE" ADOLPH HITLER'S YACHT LINED METAL BOX W/PARTITIONS, 4 IRONSTONE PLATES W/EAGLE SWASTIKA COINS: 2 112 DOLLAR US GOLD PIECES. LOT SILVER BARS & ROUNDS. SHEET 2 DOLLAR BANKNOTES REFRESHMENTS HUMOR &FUN large Persian oriental carpet' 12'x18', 2 ..... exc. upholstered wing chairs, upright piano, mah. settee with carved lion heads, mah. piecrust table, mah. gateleg table, mah. piecrust table, full sets china, micell, stoneware, trestle table & bench, porch glider, micell, bottles, oak side-by-side, Griswold ovenware, 2 kitchen contents including small appliances, micell. tapestries, large lot new beach prints & artwork. 3 ORIGINAL OILS BY LOCAL ARTIST JOHN EISMAN TERMS: CASH OR PERSONAL CHECK WITH ID ON DAY OF SALE. A 5% BUYER'S PREMIUM WILL BE ADDED TO ALL PURCHASES. DOLLS: 1 PAI"rY PLAY PAL 1 MR'rLE MISS GINGER AND OTHER MICELL OTHERS RIDING LAWNMOWER (like new) POWER PUSHMOWER (like new) LARGE LOT OF HAND AND POWER TOOLS 1972 CORNIGHE EXCEPTIONAL CAR EM M ERT00^00 ASSOCIATES "We Bring Buyer & Seller Together" (302) 227-2714 Night (302) 227-1433 Day (302) 227-3946 Fax