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June 13, 2003     Cape Gazette
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June 13, 2003

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40 - CAPE GAZETTE, Friday, June 13 - June 19, 2003 Delaware wins MIT Digital Government Award D.C. State Chief Information Of- ricer Thomas Jarrett accepted the award, presented for the outstand- ing pilot or prototype e-Govern- ment project, on behalf of the De- partment of Technology and In- formation. Digital Government Award recipients were selected from nearly 200 nominations from across the United States. "This is a prestigious national award that recognizes the very best e-Government programs from across the country that use technology to improve service de- livery," said Minner. "While it is good to be recognized, the most Gov. Ruth Ann Minner an- nounced, June 10, a project initi- ated by the Delaware Department of Technology and Information was selected as an award recipient in the 2003 Accenture and MIT Digital Government Award com- petition. The state's Access Delaware project is a ground- breaking new initiative focused on providing alternative mecha- nisms for Delaware agencies to deliver internet-based information and services to citizens. The announcement came during the e-Gov 2003 Conference and Exposition being in Washington, West Marine to host Beach House benefit West Marine, located in Pelican Square, Midway, near SuperFresh, is holding a fundraiser for the Children's Beach House through July 30. Everyone is invited to bring in a photo of a fish they caught, with an en- try fee of $1, to benefit the Beach House, and prizes will be awarded in a variety of categories. West Marine will hold the West Advantage Plus Members Only Event, with a variety of special giveaways, from 6 to 9 p.m., Friday,. June 12. For more information call 644-9424. Glna Kaye photo Wal-Mart helps with Down syndrome Rehoboth's Wal-Mart hand employees of Southern Delaware Physical Therapy $1,000 cheek for the Down Syn- drome Association of Delaware (DSAD). Shown standing are (l-r) Southern Delaware Physical Therapy employees Deanna McCall and Cheryl Watson, with Wal-Mart store Manager Carvel Morris and Wal-Mart Personnel Manager Lonnie Brown. The donation helped sponsor this year's 9th mmmd South- ern Delaware Physical Therapy's Run to the Beach SIC run and 1-mile walk held in April. The run attracted 167 partici- pants who exerted themselves for the Down Syndrome Asso- ciation of Delaware's cause. McCall, co-coordinator of the run, said she is grateful for Wal.Mart's donation and was very pleased with the number of people who took part in this year's Run to the Beach. Watson said she appreciates all the support for the DSAD because she is an active member and a mother of a 5-yearld child with Down syndrome. When You Trmt t Home to an Agent, You Deserve... The Best Personal Service The Best Possible Results ...Pure & Simple! @ important thing is that it shows we are providing great service to our citizens." Delaware's project began last fall with the help of Lt. Gov. John Carney, who helped launch the state's voice portal. The project is focused on providing new chan- nels for the public to access gov- ernment services and information. Specifically, the project encour- ages the use of a new technology called VoiceXML. This new in- ternet technology will allow Delaware agencies to provide phone-based access for Delaware citizens to services and informa- tion previously available only on the visual web. "One of the fundamental goals of state goverriment is to provide access to information by citizens," said Jarrett. "Finding ways to bridge the digital divide, by using new, technologies and applying creative ideas; are juk-t6me of the ways that the state is address!ng this important issue." VoiceXML is a technology that makes any telephone, even a ro- tary phone, an internet device. This is important for governments because access to telephones far surpasses internet-connected computers. Statistics from the National Telecommunications and Information Administration indi- cate telephone penetration rates nationally of about 94 percent. Additionally, using telephones to provide access to web-based in- formation helps address other ba- sic Internet access issues like computer literacy - a voice-based interface is much more natural and user friendly to individuals without computer training. "VoiceXML is not a panacea for the problem of the digital divide," said Carney. "However, we be- lieve that it is an important com- ponent in our strategy to address this problem and fulfill our funda- mental mission of providing ready access to government information and services." Since its inception, the state voice portal, available at 866-276- 2353, has housed several impor- tant voice services for Delaware citizens: The internet access locater al- lows citizens to search for loca- tions in their neighborhoods that provide public internet access. Users can search by speaking the name of a city or town, speaking a ZIP code or by entering a ZIP code on their touch-tone phones. The polling place locater, op- eration from Oct. 24 - Nov. 5, 2002, allowed any Delaware citi- zen to locate their polling place for the statewide general election. The voice-enabled tax service center provides Delaware taxpay- ers with a suite of services to help them f'fie their taxes, and to access information on the status of their personal tax refund. A Subsidiary 5% 30 year fixed - 0 points APR 5.057 4.5% 15 years - 0 points APR 4.805 (sut, to change) r Virginia ::: i::. .... FIRST ATLANTIC IMkORTGAGE SERVICES. L_L_C. 1300 Kings Highway, Lewes, DE 19958 OUR BEST SELLING ARMS... 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