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September 1, 2006     Cape Gazette
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September 1, 2006

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B CAPE GAZETTE - Friday, September 1 - Monday, September 4, 2006 - 39 Bayhealth names employees of the quarter Bayhealth Medical Center recently honored Debra Hanna and Nancy Holland as the north- ern and southern division employ- ees of the quarter. As employees of the quarter, both employees receive a $100 savings bond, dinner for two at the restaurant of their choice, a certificate of recognition, a spe- cial parking place and the oppor- tunity to be named employee of the year. Northern and southern division employees of the year receive a $500 savings bond, an eight-hour day off with pay and a plaque. Holland, of Milford, is the office coordinator for outpatient physical, occupational and speech therapy at Milford Memorial Hospital. "I was totally surprised when (Bayhealth President/CEO) Mr: Klima walked into our meeting and said I was the employee of the quarter," she said. "Then I started crying. I really appreciated it." As office coordinator, Holland is responsible for many different activities, including scheduling patients for therapy, creating reports for her manager and direc- tor, obtaining insurance authoriza- tions and assisting patients. She was also instrumental in tracking patient ZIP codes in a study to determine whether or not Bayhealth should offer physical therapy services in Milton, a serv- ice which is now offered. From February through May of this year, Holland worked nearly 80 hours a week to complete her own tasks in Milford but also at Kent General, where she convert- ed office procedures to be consis- tent with Milford's. "Everyone here in Milford was so supportive of me during this time," she said. Holland joined Bayhealth in 1999 in the Human Resources Department at Milford. After six months, she was promoted to an human resources position at Kent, where she worked for two years before taking a position closer to home, as a registrar/unit secretary in Milford's outpatient rehabilita- tion. From there, she progressed to billing coordinator before being named office coordinator. Originally from the Philadelphia suburbs, Holland moved with her family to New Hampshire and lived there until 1983, when she moved to Milford. Hanna of Magnolia has been a physical therapy assistant with Bayhealth Home Care for nearly three years. "I feel I'm just a small part of what Home Care really is," she said. "Everyone here gives 110 percent." Hanna's Home Care team includes nurses, physical thera- pists, occupational therapists and speech-language pathologists who travel to patient homes to provide prescribed care. She treats patients with many different con- ditions, such as Parkinson's dis- ease and multiple sclerosis, patients recovering from total knee and hip replacement surgery, and patients overcoming strokes and amputations. She treats an average of six patients a day, spending about 45 minutes at each home visit. "Providing therapy services in the home setting is so functional - you get to work on the skills they really need to be more self-suffi- cient in their home. Plus, I get to know my patients on a whole dif- ferent level. I compare it to doc- tors who used to make house calls - I have made relationships that have really touched me," she said. Hanna also assists with the pre- operative Total Joint Class at Kent General, where she provides information about Home Care services to patients scheduled for total joint surgery. Before coming to Bayhealth, Hanna worked for 12 years at a private orthopaedic outpatient clinic. She received her training at Delaware Technical & Community College's Physical Therapy Assistant Program. Originally from State College, Pa., Hanna and her husband, Shawn, moved to the Dover area when her husband was in active duty in the military. HANNA HO September 2nd-4th Gates open at 8AM daily Choose from over 400 New & Used Boats, Motors PWC & Trailers LOWEST PRICES OF THE SEASON! Limited Quantities Be Early for BEST deals Rain or Shine Visit the GIANT Flea Market Tent to get parts, accessories, and marine supplies at CLEARANCE PRICES Watersports wakeboards, skis, tubes, wetsuits, life jackets, and much more!