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Lewes, Delaware
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September 6, 2002     Cape Gazette
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September 6, 2002

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50 - CAPE GAZETTE, Friday, Sept. 6 - Sept. 12, 2002 Quality Insights works on improving health care for Medicare patients Quality Insights of Delaware, the state's Medicare Quality Im- provement Organization (QIO), has achieved an average improve- ment rate of 14.5 percent on its in- dicators of quality improvement projects over a three-year period. The rates examine the use among Delaware health-care providers of clinical methods na- tionally recognized as best prac- Salvato Continued from page 49 publishing the findings. Before coming to Bayhealth, Salvato cofounded the health-care training company Corexcel and served as vice president of cus- tomer solutions. Corexcel teach- es hospitals and pharmaceutical companies to develop employee learning programs as diverse as simple medical terminology to complex invasive cardiac proce- dures. Salvato spent 10 years in the Army on National Guard duty at- tached to state headquarters, where she worked for the state Surgeon General's Office, devel- oping health-care programs for the military. The Aid Man program she de- veloped earned her the Army Achievement Medal. Aid men tices in the treatment of acute my- ocardial infarction, heart failure, breast cancer, stroke, diabetes and pneumonia. The six areas were selected because they affect the most Medicare patients. Since 1999, Quality Insights of Delaware has worked with hospi- tals and other health facilities to organize care delivery systems so patients get the right care at the have been trained to deliver first aid and cardiopulmonary resucita- Lion treatment to patients while paramedics are en route. She also initiated the first screening and counseling project when HIV broke out. During graduate school, she traveled throughout the country as right time. Quality Insights performs the work as part of the Centers for Medicare & Medicaid Services' (CMS) coordinated national cam- paign to improve health care for people with Medicare. Like other Medicare QIOs, Quality Insights measures how of- ten care is delivered in accordance with quality indicators. When a Joint Commission on Accredita- tion of Healthcare Organizations surveyor for primarily home health care and community agen- cies. A native Delawarean, Salvato earned her nursing diploma from Thomas Jefferson University Hospital School of Nursing, and there is a gap between science- based standards of care and actual care provided, Quality Insights collaborates with doctors, hospital personnel and other health-care professionals to examine their practices and change how they provide care. Quality Insights also maintains the integrity of the Medicare Trust Fund by reviewing randomly se- lected medical cases to check for appropriateness of care and med- ical coding. In addition to working with providers, Quality Insights of Delaware is also educating bene- ficiaries about taking responsibili- ty for their own health care. Qual- ity Insights is encouraging seniors to ask for and get preventive serv- ices covered by Medicare, like screening mammograms and flu shots. These actions will help seniors manage disease better and live longer, happier and more produc- tive lives. Quality Insights of Delaware maintains a toll-free hotline with personal service 8:30 a.m. to 5 p.m., Mondays through Fridays, to answer questions about health- care quality. People with Medicare or their representatives can call 800-422-8804 from any- where in Delaware to talk to a staff member. r- ctctieo . is proud to introduce  S "... Ca.hy,o n./ / Jilllre Certified by national certification I Lewes, Delaware board for therapeutic massage. | Member, American Massage Therapy Association | Therapeutic massage including Swedish, / Relaxation & Deep Tissue Massage / -k 10% OFF FIRST VISIT *1 Appointments, call 645-2833 Credit cards accepted | Old Towne Office Park Kins Highway at Highway OneJ Kids are in school, take time for yourself! Mon. - Fri. 7am - 7pm Sat. 7am - 1 pm Five Points Plaza next to Comcast 302-644-7292 "Adding years to your life, and life to your years" AFFORDABLE HEALTH & DENTAL INSURANCE Individuals " Families Small Businesses Self-Employed CALL NOW TO FIND OUT IF YOU ARE ELIGIBLE 302-227-6480 *Group Health and Dental Insurance is underwritten by The MEGA Life and Health Insurance Company. Home Office Oklahoma City, OK. M/NATL0151 Licensed Health Insurance Agent in DE, MD & PA.