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Lewes, Delaware
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December 3, 2010     Cape Gazette
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December 3, 2010
 

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C.al Gazette NEWS FRIDAY, DECEMBER 3- MONDAY. DECEMBER 6, 2010 17 Beebe Continued from page I and staff practices. The report focuses on three concerns: re- porting, identifying individuals suspected of being a safety risk to patients and monitoring progress. Th6 hospital has implemented a standardized education pro- gram emphasizing the duty to re- .port suspected unprofessional conduct by doctors and other medical professionals. Nearly 2,000 employees at Beebe have taken the education program so far. All Beebe employees are re- quired to sign a certificate of un- derstanding stating they under- stand their duty to report unpro- fessional conduct; failure to re- port will result in disciplinary action. Employees are required to re- port unprofessional conduct to the hospital's corporate compli- ance hotline and to their supervi- sor. Beebe will provide whistle- blower protection to anyone who, in good faith, reports an in- cident or suspicion of unprofes- sional conduct by a physician or medical practitioner. Beebe will provide the public with informa- tion on reporting in its patient handbook Marcy Jack, Beebe's director of risk management, said, "The root cause of all of this, the over-arch- ing cause, is a form of bullying - abuse of power. People should not be intimidated to report." The commission expanded Beebe's ability to identify med- ical professionals who could pose a safety risk to patients. This includes conducting crimi- nal background checks every two years, not only before some- one is hired; mandatory random drug testing; and annually re- quiring all employees to disclose if they have been convicted of a crime or had any ethics com- plaints against them. Temporary or contract em- ployees must provfde back- ground checks going back 10 years. All reports of unprofes- sional conduct must be made to Beebe's corporate compliance office, which then must report to the board of directors within a week. Beebe has also taken steps to improve monitoring. Topping DENNIS FORNEY PHOTO MARCY JACK, director of risk management for Beebe Medical Center, stands be- side one of the green notices posted in the hospital reminding people to report abuse, fraud or unsafe practices to the independent corporate integrity hotline. the list is a new chaperone policy port will be distributed to the for Beebe and the Beebe Physi- public through our Beacon pub- cian Network. A chaperone, lication in January; brochures which would generally be a clin!.'- and patient handbooks about cal health professional or hospi- Chaperone procedures and visits tal staff member, is required for to the doctor - in English and children 15 years old or younger Spanish - are being distributed who are undergoing intimate ex- to doctors offices and day-care aminations - such as exams of centers." the breas.ts, genitals or rectum Will said, lot of these poli- when the patient is fully or par- cies Were scattered before. Snip- tially disrobed. A parent, pets and policies buried here and guardian or legally designated there. Policies about impaired adult may also be present for team members, ethics and cor- these exams. The same policy . porate compliance, kickbacks applies to patients ages 16 to 18. and things like that. Our goal was A chaperone must also be to make all of this easy, clear, present for the intimate exami- simple and in one place." nation of an infirm adult of any As part of its research, Beebe age. Chaperones are strongly formed an 11-person focus group recommended for difficult psy- made up of parents, business- chiatric interviews, when there people, politicians and doctors to is a risk of a patient becoming vi- examine the report. The focus olent or hard to control, and in group asked for improving edu- pediatric consultations or exams cation of the public about the that are not intimate in nature, policies, improving the trust be- Patients can also request a chap- tween the hospital and the com- erone or decline a specific staff munity, addressing what went member chosen as a chaperone. The chaperone must be the same sex as the patient and is to offer reassurance and support during the exam. Cheri Will, Beebe's sexual as- sault and domestic violence co- ordinator, said, "Education and awareness will always be the key. Every single child needs to'be watched. All parents have to be responsible for all kids. They need to embrace this new infor- mation and not feel guilty that they didn't have it before. It real- ly does take a village." Vice President of Corporate Affairs Wally Hudson said, "We want all of this to be candid and transparent. A full copy of the re- D .o J J~ %'0 Oj We install Surge Protection L, PJ CWL 8R . ;+ I By for-profit entity. I dnf@capegazette.com . "It has been and ntinues to be the board's po dtion that B eebe Medical Center Presi- Beebe Medical Cel ter would dent Jeff Fried the e is no be in the best posi n to serve truth to on thestreetthe community a an inde- that Beebe Will be soldto a i ndent, ,ngnprofit,"lmid Fried.. West Coast for-profit medical A number Of not- or-profit institution, or, for. that matter, medicallnstimtions aid Fried to+ any other for-profit or not- ~m i~ 18 wrong in the Bradley case and one program are being published simplifying the reporting re- in. brochures+ and patient hand- quirements, books -- both in English and "The medical staff more than Spanish - and will be distributed anyone wants to get the right to doctor's offices and day-care thing done. The entire physi- centers. If you believe a physi- cian/patient confidence has cian or healthcare professional been eroded. Part of the commis- has engaged in unprofessional sion's role is to take a leadership behavior, contact Beebe's corpo- role in rebuilding that trust," rate compliance hotline at 877- Will said. Electronic copies of 373-0120 or call the i0vestigative the report should soon be found supervisor at the state Division online at Beebe's website, beebe- of Professional Regulations at med.org. 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